Amazon makes mistakes at scale. Across millions of daily movements, units get lost in fulfilment centres, damaged in handling, refunded to customers but never restocked, and charged the wrong fees. Each error is small; across a year they add up to real money — and Amazon does not always reimburse it automatically.
Sellers know this work by many names — FBA refund recovery, lost inventory reimbursement, fee overcharge recovery, or simply an Amazon reimbursement service for sellers. Whatever you call it, the goal is the same: get back every dollar Amazon owes you, with documentation that survives review. (New here? Start with our Amazon FBA reimbursement guide.)
What we file claims for
Lost inventory
Units lost inbound, in the warehouse, or during removals — reconciled against adjustment reports and claimed.
Damaged inventory
Stock damaged in Amazon's facilities before a customer order, reimbursable at manufacturing cost under 2025 policy.
Return discrepancies
Customer refunds where the unit was never returned to sellable inventory — or returned damaged.
Fee & weight overcharges
Wrong size tier, dimensional-weight errors and referral-fee miscalculations that quietly inflate your costs.
Inbound shortages
Shipments received short of what you sent, reconciled against your inbound records.
Removal & disposal errors
Units lost or mishandled during removal orders that should have been returned or credited.
How recovery works, end to end
Free audit
Read-only access, then a full scan estimating what's recoverable in your account within 48–72 hours.
Daily detection
We monitor every inventory, return, removal and fee event so nothing ages past the 60-day window.
Documented filing
Each claim is prepared individually with manufacturing-cost evidence and filed through official channels.
Recover & report
Funds land in your account; you get a monthly statement and pay only a commission on what we recovered.
Why manual filing beats automated tools in 2026
Bulk-filing software was built for Amazon's old 18-month window and pre-2025 reimbursement model. Today Amazon flags and rejects generic high-volume claims, and it requires manufacturing-cost documentation that automation simply cannot assemble. Manual, individually-documented claims clear review more reliably and recover the complex cases automation misses.
Reconciliation isn't about filing as many claims as possible. It's about filing the right claims, with the right evidence, before the window closes.
FBA reconciliation for US, UK and India sellers
Wherever you sell, the recoverable categories are the same — only the marketplace and currency change.
Amazon US · Amazon.com
Daily reconciliation and FBA refund recovery in USD, with size-tier and dimensional-weight fee audits where US overcharges concentrate.
Amazon UK · Amazon.co.uk
Lost inventory reimbursement and return-discrepancy recovery for UK sellers, filed in GBP within the 60-day window.
Amazon India · Amazon.in
Reconciliation for Amazon.in sellers and Indian exporters selling into the US, UK and EU marketplaces.
Reconciliation FAQs
What sellers ask before starting recovery.
Find out what Amazon owes you
A free, no-obligation audit shows what's recoverable in your account. Minutes to set up, results in 48–72 hours, zero commitment.